THE BURBERRY FRAGRANCE EXPERIENCE
Frequently Asked
Frequently Asked
Questions.
Discover helpful answers about our fragrances, scent profiles, product care and ordering. Everything you need to enjoy your fragrance experience with confidence.
✦
A considered guide to your fragrance questions.
FRAGRANCE & SCENT
PRODUCT INFORMATION
PERSONAL CARE
Your Questions, Beautifully Answered.
Every fragrance has its own character. Explore our frequently asked questions for useful guidance on scent, fragrance selection, product care and placing an order.
01
DISCOVER YOUR SCENT
Fragrance & Scent
Understanding fragrance notes, character and wear.
How do I choose the right fragrance?
Consider the scents you naturally enjoy. Floral fragrances can
feel soft and elegant, while vanilla, woody and amber notes can
create a richer impression. Think about your personal style and
when you plan to wear the fragrance before choosing.
What are top, heart and base notes?
Top notes are usually noticed first. Heart notes develop as the
fragrance settles, while base notes provide a deeper foundation.
Together, these layers create a fragrance's evolving character.
How long does perfume usually last?
Longevity depends on the formulation, concentration, skin
chemistry, weather and application. Some fragrances remain
noticeable for several hours, while others fade sooner.
Why does perfume smell different on my skin?
Skin chemistry, temperature, humidity and the fragrance's
development can influence how a scent smells on each person.
Let it settle before deciding whether it suits you.
Can I wear the same fragrance every day?
Absolutely. A signature scent can be part of your everyday
style. You can also choose different fragrances for daytime,
evenings, special occasions or changing seasons.
02
THE DETAILS MATTER
Product Information
Helpful details about perfume types and product selection.
What is the difference between Eau de Parfum and Eau de Toilette?
Eau de Parfum and Eau de Toilette differ in concentration and
formulation. Eau de Parfum is often richer in concentration,
while Eau de Toilette can feel lighter. Actual intensity and
longevity vary by fragrance.
Where can I find the fragrance notes?
Check the relevant product page for available fragrance
descriptions and notes. Review the information for your
selected product before purchasing.
Are different bottle sizes available?
Available sizes depend on the fragrance and current selection.
Visit the relevant product page to review the listed options.
How should I store my perfume?
Keep perfume in a cool, dry place away from direct sunlight,
excessive heat and humidity. Close the cap securely after use
to help preserve its quality.
How can I check the ingredients?
Refer to the product packaging or manufacturer-provided
ingredient information. If you have sensitive skin or
ingredient concerns, review the details before applying.
03
MAKE IT YOUR OWN
Usage & Fragrance Care
Simple ways to enjoy and care for your fragrance.
Where should I apply perfume?
Many people apply perfume to pulse points, such as the wrists
and neck. Follow the product directions and avoid contact with
the eyes, irritated skin and other sensitive areas.
Should I rub my wrists together after applying perfume?
It is generally best to let fragrance dry naturally rather
than rubbing the application area. This allows the scent to
develop without unnecessary friction.
Can I apply perfume to my clothes?
Be cautious when applying perfume to clothing, as some
formulations may stain delicate fabrics. Check the product
instructions before applying it to garments.
How can I help my fragrance last longer?
Applying fragrance to clean, moisturised skin may help it remain
noticeable for longer. Store the bottle properly and remember
that longevity varies by fragrance and skin chemistry.
Can I layer two different fragrances?
Yes, you can experiment with layering fragrances to create a
personal scent. Start with small amounts and choose
complementary notes.
04
SHOP WITH CONFIDENCE
Orders & Delivery
Essential information about purchasing and delivery.
How can I place an order?
Browse our shop, select your preferred fragrance and any
available size options, then add the item to your cart.
Follow the checkout steps to submit your order.
How can I find information about delivery?
Please review our shipping policy for delivery information
and applicable conditions.
Read our Shipping Policy →
Who should I contact about an order?
If you have a question about an order or need assistance,
visit our contact page and send us your enquiry. Include
relevant order details to help us understand your request.
Contact Us →
YOUR NEXT FRAGRANCE MOMENT
Find a Scent That Feels Like You.
Explore the collection and discover a fragrance that complements your personal style.