Privacy Policy
Your trust is precious to us. Discover how we respect, protect and handle your personal information when you explore and shop with Burberry Goddess.
EXPLORE OUR POLICY ↓Your Privacy.
Our Responsibility.
At Burberry Goddess, we value the confidence you place in us when visiting our website and purchasing our products. This Privacy Policy explains how information may be collected, used, stored and shared when you browse our website, create an account or place an order.
By using our website, you acknowledge that your information may be handled as described in this policy, subject to applicable privacy and data protection laws.
How We Protect Your Information
Clear information about the data we handle and the choices available to you.
Information We Collect
Depending on how you use our website, we may collect:
- Name and contact details.
- Billing and delivery addresses.
- Order details and purchase history.
- Information you submit through forms or customer support.
- Technical information such as browser type, device and website usage data.
We aim to collect only information relevant to providing and improving our services.
How We Use Your Information
Your information may be used to:
- Process and fulfil orders.
- Arrange delivery and provide order updates.
- Respond to questions and customer support requests.
- Maintain website functionality and security.
- Improve our products, services and shopping experience.
- Meet legal, accounting and regulatory obligations.
Payments & Order Security
When you place an order, payment information may be processed by the payment providers available at checkout.
Payment providers handle payment details according to their own privacy and security practices. We do not claim to store complete payment card details unless our actual payment systems are specifically configured to do so.
Cookies & Similar Technologies
Our website may use cookies and similar technologies to help essential features work correctly and understand how visitors interact with our pages.
These technologies may help us:
- Keep shopping cart features working.
- Remember certain preferences.
- Understand website traffic and performance.
- Support security and improve usability.
You can manage cookies through your browser settings and any consent tools available on our website.
Sharing Your Information
We do not treat your personal information as a product for sale. Information may be shared when necessary with trusted service providers, such as:
- Payment processing services.
- Shipping and delivery partners.
- Website hosting and technical support providers.
- Analytics or security services, where used.
We may also disclose information where required by law or necessary to protect our legal rights and website security.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining records, resolving disputes and meeting applicable legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Ask us to correct inaccurate information.
- Request deletion or restriction of certain information.
- Object to certain processing activities.
- Withdraw consent where processing relies on consent.
To make a request, contact us using the details below. We may need to verify your identity before responding.
Third-Party Websites
Our website may contain links to external websites or services. Those websites operate under their own privacy policies and practices.
We encourage you to review their policies before providing personal information. We are not responsible for the privacy practices of independent third-party websites.
Children's Privacy
Our website is not intended to knowingly collect personal information from children where doing so would violate applicable law.
If you believe a child has provided personal information inappropriately, please contact us so we can review the situation and take appropriate action.
Data Security
We use reasonable measures designed to protect personal information against unauthorised access, loss, misuse or alteration.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. Please take care when sharing information online.
Marketing Communications
Where permitted and where appropriate consent or another lawful basis applies, we may send updates about our products, offers or services.
You can opt out of promotional emails by using the unsubscribe option in the message, where available. We may still send essential communications relating to your orders or customer service.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our website, business practices, technology or legal requirements.
The revised version will be published on this page. We encourage you to review it periodically to stay informed about how your information is handled.
Questions About Your Privacy?
If you would like to ask about this policy, make a privacy request or raise a concern about your personal information, our team is here to help.
CONTACT OUR TEAM ↗We believe a thoughtful shopping experience begins with transparency, respect and care for your information.